Tomell London Watch Questions and Answers
Your watch questions, answered
Short, honest answers to the questions people ask before they buy a Tomell London watch. If yours isn't here, write to us and Tomas will reply personally.
What is Tomell London?
Tomell London is an independent British watch and jewellery brand, launched in 2021 by founder Tomas. Every watch has a sapphire crystal and a 316L stainless steel case. Read our story.
Is Tomell London a good watch brand?
We are a small independent brand, and we sell direct, with no middlemen. Customers rate us 4.9 stars. Each order is packed personally by the founder with a handwritten note, and every watch has a 24-month warranty.
Who designs Tomell London watches?
Tomas, the founder, designs every watch in London and runs the brand himself.
Are Tomell London watches sapphire crystal?
Yes. Every watch has a sapphire crystal, which resists scratches far better than mineral glass. See what our watches are made of.
What is the cheapest Tomell London watch?
The Toupe and Peach start at £89. For men, the chronographs Pilot APEX-22 and Tokyo Brown are £165. See men's watches under £500 and women's watches under £200.
What is the best Tomell London watch for a gift?
For her, the Toupe (£89) is the safest choice, and the Paris Heart (£185) suits a woman who wears gold. For him, the Frosted Royal Gold (£240) is the easiest gift. Every watch arrives gift-ready in a black box with a handwritten note. See gifts for her and gifts for him.
Can I add a personal message?
Yes. Write it in the order notes and we will put it in the handwritten note.
Which watch suits a small wrist?
The Paris range is 32mm. The Toupe, Peach and 14 Moments watches are 36mm. See our watch size guide.
Should I choose quartz or automatic?
Quartz is battery-powered, accurate and needs no attention. An automatic is self-winding, so it never needs a battery as long as you wear it. Read automatic vs quartz.
Is a Tomell London watch waterproof?
It depends on the model. Some are 10 ATM, which suits swimming, and others are 3 ATM, which handles splashes only. Check the spec on the product page and read our care guide.
Will the gold finish fade?
The gold tone is applied to 316L stainless steel, which holds up well under daily wear. Frosted finishes also hide small marks. See our frosted vs polished guide.
Gold or rose gold: which should I buy?
Gold suits warmer, bolder looks and rose gold is softer. Read gold vs rose gold.
How does Tomell London compare with Seiko?
Seiko is excellent value for a mechanical automatic under £200. We offer a sapphire crystal and a distinctive design at a similar price. Read the honest comparison.
Do you ship internationally?
We ship to many countries. Delivery cost and time are shown at checkout before you pay. See shipping and returns. In the UK, delivery is free and orders are dispatched the same day.
What is your warranty and returns policy?
Every watch has a 24-month warranty. UK orders have 28 days to return. See the full policy.